Privacy Policy
At Pandora Squared (“we”, “us”, or “our”), accessible via https://pandorasquared.com, we are firmly committed to respecting your privacy and safeguarding your personal data. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, your rights regarding that information, and how you can contact us with privacy-related inquiries.
1. Commitment to Privacy and Data Protection
We are dedicated to ensuring the confidentiality, integrity, and security of the personal information we collect and process. We adhere to the applicable data protection laws and regulations, including the EU General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). Our practices are guided by principles of transparency, accountability, and respect for individual privacy rights.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of our website, https://pandorasquared.com, and any related services or communications. For the purposes of applicable data protection legislation, Pandora Squared is the Data Controller responsible for processing your personal data.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a) Usage Data
Information about how you use our website and services, including your IP address, browser type, browsing sessions, access times, and referral sources.
b) Account Data
Personal details you provide when creating an account or making a purchase, such as your full name, billing and shipping address, email address, and phone number.
c) Profile Data
Information associated with your user profile, such as purchase history, saved preferences, and behavioral data derived from interactions with our services.
d) Communication Data
Records of your correspondence with us, including support inquiries, feedback submitted through the site, and communication history via email or contact forms.
e) Technical Data
Device and system information including operating system, browser configurations, screen resolution, and plug-in types used to access https://pandorasquared.com.
f) Transaction Data
Details related to your transactions with us, including payment information (processed securely via third-party providers), order details, and delivery logistics.
g) Preference Data
Marketing consents, newsletter subscriptions, and product interest preferences shared via your profile or during interactions with our site.
4. Legal Bases for Processing
We process your personal data based on one or more of the following lawful bases:
– Performance of a Contract: To fulfill contractual obligations when you engage with us to purchase goods or services.
– Consent: When you have provided clear and affirmative consent for processing (e.g., subscribing to a newsletter).
– Legitimate Interests: Where processing is necessary for our business interests, provided that such interests are not overridden by your rights and interests (e.g., improving services or preventing fraud).
– Legal Obligation: To comply with legal responsibilities, such as tax, regulatory, or governmental reporting requirements.
5. Your Rights
As a data subject, you are entitled to exercise the following rights in accordance with applicable data protection laws:
– Right of Access: Obtain confirmation on whether we process your personal data and request access to such data.
– Right to Rectification: Correct inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of personal data, subject to retention obligations.
– Right to Restrict Processing: Request a temporary suspension of data processing under certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to safeguard your personal data from unauthorized access, misuse, loss, or damage. These include encryption, regulated access controls, secure backups, regular vulnerability assessments, and staff training on data protection responsibilities. Our data security practices are regularly reviewed to remain compliant with evolving standards.
7. International Transfers
Where personal data is transferred outside of the European Economic Area (“EEA”) or other jurisdictions with adequate data protection regimes, we implement appropriate safeguards as required under applicable law. This includes the use of Standard Contractual Clauses approved by the European Commission or ensuring the recipient country or organization maintains an adequate level of data protection under applicable standards.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The retention periods vary by data category:
– Usage and Technical Data: Retained for up to 12 months for system analysis and improvements.
– Account and Transaction Data: Retained for 6 years after the last transaction for tax and regulatory compliance.
– Profile and Preference Data: Retained for 3 years following your last activity on https://pandorasquared.com.
– Communication Data: Retained for 2 years unless further retention is needed for dispute resolution.
– Marketing Consents: Retained until you withdraw consent or your account is deleted.
9. Cookie Policy
We use cookies on our website to enhance user experience and provide essential services. Cookies fall into the following categories:
– Essential Cookies: Required for basic website functionality, such as page navigation and secure login.
– Functional Cookies: Enable the website to remember user preferences and enhance personalized features.
– Analytics Cookies: Help us understand how users interact with the site (e.g., via Google Analytics), enabling continuous performance enhancement.
– Performance Cookies: Measure the efficiency of our advertising and user interface across platforms.
All cookies used are fully compliant with applicable legal requirements.
10. Cookie Management and Compliance with GDPR & CCPA
Upon your first visit to https://pandorasquared.com, you will be presented with a cookie consent banner allowing you to review your preferences and provide explicit consent where required. You may update or withdraw your consent at any time through the cookie settings available on our site.
Under the CCPA, California residents may request to opt out of the “sale” of personal data. We do not engage in the sale of personal data within the meaning of the CCPA, and we honor browser-based privacy signals where required.
11. Special Protections for Children Under 13
Pandora Squared does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected such data without verified parental consent, we will promptly delete it. If you believe that we may have inadvertently collected information from a minor, please contact us at [email protected].
12. Policy Updates and User Notifications
We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Amendments will be published on https://pandorasquared.com, and where applicable, we will notify you through user-visible prompts or email communications.
13. Contact Us
If you have questions about this Privacy Policy, our data handling practices, or would like to exercise any of your rights, please reach out to us via:
Email: [email protected]
We are committed to complying with relevant privacy regulations and ensuring your personal data is handled with the highest level of care. Please do not hesitate to contact us with any concerns or inquiries regarding your privacy.